Water & Flood Damage Restoration Services | Gold Coast

Cleopatra’s professional flood damage and restoration service is perfect for:

Flooding, storm damage, burst pipes and sewage backups

Extracting water, drying, dehumidifying, cleaning and sanitising

Preventing structural damage and mould growth

or call 1300 253 672

We’re rated 5-star on Google

We’re trusted by big brands

Our Gold Coast flood damage & restoration service will leave your home clean, dry and safe

Whether from a burst pipe or a natural disaster, flood damage can have a huge impact on your home. If not dealt with quickly, water damage can cause health hazards such as mould growth, as well as permanent structural damage.

To ensure that your home is fully dried and sanitised, it’s important to employ the services of professional IICRC-certified flood damage & restoration experts such as Cleopatra. Our operatives have been trained to follow IICRC best practices and adhere to regulations set out by the organisation to provide safe and efficient flood restoration.

From assessing the damage to completely extracting all traces of moisture and decontaminating your home, we can take care of the entire restoration process quickly and efficiently. Once we’ve finished, your home will look and smell great and, most importantly, will be safe for your family.

or call 1300 253 672

We’re rated 5-star on Google

A complete range of of flood damage & restoration services.

Our Gold Coast cleaning and restoration team is on hand to provide a complete range of flood damage and restoration services. Here are just some of the jobs we can tackle.

Cleaning & Sanitising

Drying & Dehumidifying

Fire damage & restoration

Flood Damage Remediation

Flood Water Extraction

Prevention of Mold, Mildew & Fungus

Structural Damage Prevention

Cleaning & Sanitising

Drying & Dehumidifying

Fire damage & restoration

Flood Damage Remediation

Flood Water Extraction

Prevention of Mold, Mildew & Fungus

Structural Damage Prevention

Cleaning & Sanitising

Drying & Dehumidifying

Fire damage & restoration

Cleaning and restoring properties following fire damage.

Flood Damage Remediation

Flood Water Extraction

Prevention of Mold, Mildew & Fungus

Structural Damage Prevention

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Carpet Cleaning

Commercial Cleaning

Murwillumbah

Ballina

Mould Removal

Byron Bay

Recent Projects

Strata Cleaning

Carpet Cleaning

Terranora

Ready to get started? Let’s talk!

We’re rated 5-star on Google

Comprehensive flood damage & restoration services from our Gold Coast cleaners

We understand how stressful and heart-breaking flooding and water damage can be, which is why we’re dedicated to providing excellent customer service at all stages of the restoration process. When you hire Cleopatra, you get access to advanced equipment, highly trained cleaning technicians, and unmatched attention to detail.

We use pump extraction to remove as much water as possible from your home before moving to drying and dehumidifying. This allows us to quickly remove water that has been absorbed by the fabric of the building before it is able to cause structural damage or lead to the growth of mould, mildew or fungus.

Once your home has been thoroughly dried, we’ll perform comprehensive cleaning and sanitisation to leave your home free from harmful bacteria and smelling fresh. The final step is complete restoration and repair of any water damage to return your home to its pre-damage condition. After we’ve left, you won’t even be able to tell that any flood damage had occurred.

or call 1300 253 672

We’re rated 5-star on Google

Gold Coast flood damage & restoration you can Trust.

At Cleopatra, we’re dedicated to giving our clients the peace of mind that every job will be taken care of by reliable professionals, no matter how large or small.

10+

years in business

100+

local team members

400+

successful cleans per week

$20M

public liability insurance

IICRC

certified business

5.0

Google rating

We’re accredited
& certified

We’re accredited & certified

Ready to get started? Let’s talk!

We’re rated 5-star on Google

Frequently Asked Questions.

If you have any questions, take a look at our FAQs below, or feel free to give us a call if you can’t find the answer you’re looking for. We’re always happy to help.

How quickly can you come out?

A fast response time is essential to minimise flood damage and help you to get back to normal. Our fast two-day response time will ensure that your home is clean, dry and livable as quickly as possible.

Can I stay in my home during flood restoration?

Whether or not it’s safe to remain in your home while the restoration is being carried out depends on the type and severity of water damage. When you call Cleopatra, we’ll carry out an initial assessment and advise whether you should seek alternative accommodation until the restoration is complete.

How long does flood restoration take?

The length of time required for complete water extraction, drying, dehumidifying, cleaning and sanitisation depends on the type and level of water damage. Sewage leaks and storm flooding require more in-depth sanitisation to ensure that your home is safe and hygienic. Minor water damage may only take a few days to restore, whereas a fully flooded basement may take as long as two weeks.

What are the different types of water damage?

Water damage is categorised as being from clean water, greywater and blackwater. Clean water comes from a sanitary source such as your plumbing pipes and does not pose a significant health risk. Greywater is water that has been used but not contaminated by chemicals or biohazards. This includes the water from baths, showers, washing machines and dishwashers. Blackwater is water that has been significantly contaminated, and includes sewage, seawater, and water from rivers or streams.

Can you work directly with my insurance company?

We know how stressful flooding can be, so we’re happy to work directly with your insurance company to make your life easier. We’ll list inventory, document the damage through an inspection report and accompanying photographs, and provide a quote for the complete restoration work. Once the flood damage restoration is complete, we’ll provide a final report and invoice to your insurance company to finalise your claim.

Do you only serve the Gold Coast?

Cleopatra serves South-East Queensland and all major NSW and ACT cities and towns. The Gold Coast is just one of the regions we cover, including everything from Logan, Southport and Burleigh Heads down to Coolangatta. To maintain our high level of service, we don’t currently operate outside these areas, and never outsource our jobs.

Still have questions? Contact Us

Servicing the Gold Coast & surrounding areas.

Cleopatra offers a complete cleaning and restoration service on the Gold Coast. We hire local expert cleaners to make sure every job we tackle is completed to the highest standards.

The areas we cover include:

Ashmore

Broadbeach

Burleigh Heads

Currumbin

Coolangatta

Kingscliff

Logan

Mudgeeraba

Robina

Surfers Paradise

Tweed Heads

And more…

FAQ Text

Ready to get started? Let’s talk!

We’re rated 5-star on Google

What Clients say about us.

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The team at Cleopatra Cleaning do a great job and are very reliable. The cleaning is very consistent.

Danielle Walker

–

Headspace

The team at Cleopatra Cleaning do a great job and are very reliable. The cleaning is very consistent.

Danielle Walker

–

Headspace

Danielle Walker

–

Headspace

Cleopatra look after numerous stores for us and are fantastic to work with. The regular cleaning is seamless and they provide a range of easily accessible services such as pressure cleaning, graffiti removal, deep cleans and window cleaning – I can highly recommend!

Kimberley Pearce

–

ALDI Stores

Cleopatra look after numerous stores for us and are fantastic to work with. The regular cleaning is seamless and they provide a range of easily accessible services such as pressure cleaning, graffiti removal, deep cleans and window cleaning – I can highly recommend!

Kimberley Pearce

–

ALDI Stores

Kimberley Pearce

–

ALDI Stores

Very happy with Cleopatra Cleaning. They are quick to resolve problems, great at communication and provide a high quality clean.

Mitch Hannam

–

World Gym

Very happy with Cleopatra Cleaning. They are quick to resolve problems, great at communication and provide a high quality clean.

Mitch Hannam

–

World Gym

Mitch Hannam

–

World Gym

The team at Cleopatra Cleaning do a great job and are very reliable. The cleaning is very consistent.

Danielle Walker

–

Headspace

The team at Cleopatra Cleaning do a great job and are very reliable. The cleaning is very consistent.

Danielle Walker

–

Headspace

Danielle Walker

–

Headspace

Cleopatra look after numerous stores for us and are fantastic to work with. The regular cleaning is seamless and they provide a range of easily accessible services such as pressure cleaning, graffiti removal, deep cleans and window cleaning – I can highly recommend!

Kimberley Pearce

–

ALDI Stores

Cleopatra look after numerous stores for us and are fantastic to work with. The regular cleaning is seamless and they provide a range of easily accessible services such as pressure cleaning, graffiti removal, deep cleans and window cleaning – I can highly recommend!

Kimberley Pearce

–

ALDI Stores

Kimberley Pearce

–

ALDI Stores

Very happy with Cleopatra Cleaning. They are quick to resolve problems, great at communication and provide a high quality clean.

Mitch Hannam

–

World Gym

Very happy with Cleopatra Cleaning. They are quick to resolve problems, great at communication and provide a high quality clean.

Mitch Hannam

–

World Gym

Mitch Hannam

–

World Gym

Ready to get started? Let’s talk!

We’re rated 5-star on Google

We are ready to get the job done.

If you’re looking to partner with a reliable cleaning company that always gets the job done right first time, speak to Cleopatra.

Just let us know what you need and we’ll provide you with a no-obligation quote.

We’re rated 5-star on Google

Water & Flood Damage Restoration Services | Gold Coast

Our Gold Coast flood damage & restoration service will leave your home clean, dry and safe

A complete range of of flood damage & restoration services.

Cleaning & Sanitising

Drying & Dehumidifying

Fire damage & restoration

Flood Damage Remediation

Flood Water Extraction

Prevention of Mold, Mildew & Fungus

Structural Damage Prevention

Comprehensive flood damage & restoration services from our Gold Coast cleaners

Gold Coast flood damage & restoration you can Trust.

Frequently Asked Questions.

Servicing the Gold Coast & surrounding areas.

What Clients say about us.

We are ready to get the job done.

The Company

Our Services

Location