Professional Restoration
Tweed Heads
Need Professional Restoration Tweed Heads locals can count on?
Water damage, mould, and fire don’t wait for business hours. Our locally based, IICRC-certified technicians are ready around the clock to assess the damage and get your property back to a safe condition.
We’re trusted by big brands
How We Handle Every
Restoration Job.
We follow a clear, step-by-step process on every job. You always know what is happening, what comes next, and what the outcome will be.
- Property Assessment – We inspect the damage, identify the cause, and provide a written scope of works at no cost.
- Containment & Protection – We isolate affected areas before work begins to stop damage spreading to the rest of your property.
- Remediation & Restoration – Our certified technicians carry out all work using commercial-grade equipment and tested methods.
- Clearance Testing & Sign-Off – We conduct post-remediation testing and hand you full documentation so you have proof the job is done properly.
We’re fully accredited for your peace of mind
Professional Restoration Service
in Tweed Heads.
Tweed Heads sits at the mouth of the Tweed River, right on the NSW-Queensland border. The region gets significant rainfall, experiences cyclone-season storm events, and has a high water table in many areas. These factors make water intrusion, flood damage, and mould growth a real and recurring issue for homeowners and businesses here.
Our team is based in Tweed Heads South. We know the local properties, the building types common to the area, and the specific conditions that drive damage in this region. We do not subcontract your job to anyone else.
Mould & Water Damage Restoration
Fast mould remediation for a safe and healthy environment.
Flood Damage Restoration
24/7 Emergency Water Damage Restoration
Emergency technicians available now. Immediate response for burst pipes, flooding and storm damage.
Demolition/De‑Fit
Commercial Restoration
Our team handles water damage, mould remediation, strip-outs and structural drying with fast response, strict safety procedures and minimal disruption to business operations.
Fire Damage Restoration
Cleaning and restoring properties following fire damage.
We are Cleopatra: the only cleaning & restoration company you’ll need to get the job done right.
Once you hire Cleopatra, you can be confident that you’ll get the results you’re looking for, the first time around! We provide a complete range of commercial and domestic cleaning services, backed by unbeatable attention to detail and a genuine passion for getting the best possible results. We specialise in those ‘hard-to-handle’ jobs, including restoration services for structures impacted by floods, fire, or neglect – our team knows their way around complex projects.
We save you time & money
We make sure that every job is completed right the first time, every time. No matter how big or small the request, you can rely on Cleopatra to provide expert cleaning services that exceed expectations, so you'll never waste time and money on substandard cleaning again. We pride ourselves on attention to detail, as well as efficiency and professionalism.
We are reliable...guaranteed!
By recruiting only the best cleaning technicians, we guarantee professional results. We know our clients value a smooth, reliable process above all else, and that's exactly what you get from Cleopatra. Whatever the task, our cleaners offer a punctual, courteous service that adheres to all relevant safety standards, delivering consistent results every time.
We hold ourselves to high standards
Your satisfaction is the most important thing to us. Our team combines cleaning expertise with high-spec equipment to get incredible results every time. We're not happy until you're happy, and nothing makes our clients happier than a job done quickly, efficiently and to the highest standards.
We save you time & money
We are reliable...guaranteed!
We hold ourselves to high standards
Ready to put us to the test?
We’re rated 5-star on Google
Your trusted company with highly professional, efficient & reliable cleaners.
Our technicians operate out of Tweed Heads South, which puts us close to properties across the entire Tweed Shire. We regularly service Banora Point, Kingscliff, Coolangatta, Terranora, Murwillumbah, and surrounding Northern Rivers suburbs. If your property is in this region, we can reach you fast.
- Fast response times – we mobilise quickly to minimise damage and disruption.
- Excellent customer service – friendly, transparent communication throughout your project.
- Impeccable attention to detail – our technicians leave your property safe and spotless.
- High-spec equipment – advanced drying, demolition and abatement tools deliver the best results.
- A truly reliable and professional service – licensed, insured and committed to safety.
We cover Tweed Heads and the wider Northern Rivers region.
Our base in Tweed Heads South means we can reach properties quickly across the Tweed Shire and into southern Gold Coast. If your property is outside this area, call us and we will work out whether we can help.
Why you can trust Cleopatra.
At Cleopatra, our company of cleaning professionals is dedicated to building trust with our clients, as well as taking the uncertainty out of inviting contractors into your home or business. We give you the peace of mind that your job will be taken care of by reliable professionals.
We’re fully accredited for your peace of mind
Ready to get started?
We’re rated 5-star on Google
Case Study
Mould removal success in Kingscliff Apartment Restoration.
In June 2023, our Tweed Heads Mould Remediation team successfully conducted mould removal in a mould-infested apartment in Kingscliff, NSW. The primary cause of the mould contamination was a leaking roof, with a secondary leaking bathroom that did not help! Initially, the apartment showed minimal visible mould. However, upon creating inspection holes, we discovered significant mould damage on the rear side of all plasterboard walls and timber frames throughout the entire top floor.
FAQs
We handle water damage, mould remediation, flood damage, fire damage, emergency response, and demolition and de-fit services. We work on both residential and commercial properties across Tweed Heads and the surrounding Tweed Shire.
Our team is based in Tweed Heads South. For emergency water damage jobs, we aim to be on site as fast as possible. Call 1300 253 672 and we will tell you exactly when to expect us.
If your property has been affected by a flood, fire, storm, or prolonged mould growth, you need restoration. A standard clean does not address structural moisture, contamination, or the health risks that come with mould or fire residue. If you are unsure, call us and we will give you an honest assessment.
Yes. We provide written scopes of works before the job starts and post-remediation clearance reports when it is finished. This documentation is commonly used to support insurance claims and gives you clear evidence of what was found and what was done.
Yes. We work with building managers, strata companies, builders, and business owners across Tweed Heads on commercial restoration projects of all sizes. We understand commercial sites require minimal downtime and strict safety compliance.
The IICRC (Institute of Inspection, Cleaning and Restoration Certification) sets the global standard for restoration practice. It covers how jobs are assessed, how moisture and mould are treated, and what qualifies as a completed remediation. All Cleopatra technicians work to IICRC standards, which means your job is done to a documented, independently recognised benchmark.
No. Every job is carried out by Cleopatra technicians. We do not pass work to third-party contractors.
Stay out of the affected area if it is safe to do so. Do not attempt to clean up or move materials in a space with visible mould, fire damage, or contaminated floodwater. Our team will advise you on exactly what is needed once we are on site.
What Clients say about us.
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We are ready to get the job done.
If you’re looking to partner with a reliable cleaning company that always gets the job done right first time, speak to Cleopatra.
Just let us know what you need and we’ll provide you with a no-obligation quote.