Experiencing flooding is always stressful, but it’s important to act as quickly as possible to minimise any damage and return your home to a liveable condition.

By hiring experts in flood damage cleaning and restoration, you put your property in the hands of a team of professionals with the knowledge, equipment and processes necessary to make sure your home is left safe, dry and hygienic.

Let’s look at some of the most important steps when it comes to water damage restoration.

Flooded carpet drying

The floors are usually the area of the home that suffers most after flooding, as this is where the water sits.

Where the flood water is unsanitary, for example from a sewage leak or river overflow, professional cleaning is absolutely essential to remove all traces of harmful bacteria that may be present.

Carpets will become completely saturated and must be dried thoroughly to prevent mould growth and unpleasant odours. Often, carpet underlay must be disposed of after flood damage, but the carpet itself can be salvaged through a combination of the right equipment and a fast response.

Using a methodical approach, we completely draw out any moisture from your carpets. After this, we move to cleaning and sanitising to get rid of any traces of dirt and harmful bacteria.

Structural drying

Many of the materials used to build your home are porous, and the longer water is left to stand, the deeper it will penetrate into the bricks, concrete and wood. If left untreated, this can cause structural damage that is costly to repair, as well as posing a serious safety hazard.

After pumping out excess water, we dry the entire structure of the property, including walls, floors and roofs. Using a combination of water pumps, dehumidifiers and air movers, we remove moisture from the air, as well as the fabric of the building.

While this is an important step to prevent further damage, structural drying after a flood helps to prevent mould growth and odours.

Professional mould removal

Wherever there’s moisture, there’s a high risk of mould. As well as looking and smelling unpleasant, mould can be extremely harmful to your health and should be dealt with quickly to keep everyone in your home safe.

Domestic mould removers aren’t always powerful enough to completely kill the mould and prevent it from coming back. With our professional equipment and decade of experience, we can completely eradicate mould and mildew from a variety of surfaces, including walls, carpets, wood and upholstery.

It doesn’t take much moisture to stimulate mould growth, so it’s important to make sure that your home is completely dry following flood damage. If there aren’t any signs of mould or mildew yet, our thorough drying process will prevent it from taking hold in the first place.

Water damage restoration

Whether caused by a plumbing leak or a natural disaster, flooding can cause significant damage to your home.

In some instances, this damage may simply be cosmetic, such as causing paint or wallpaper to crack and peel. In others, it may be more serious, causing structural damage to the fabric of the building

As experts in cleaning and restoration, we can repair damaged walls, floors and stairs, restore textiles that have become waterlogged or mouldy, and help you to replace items that are beyond repair. Once we’ve finished, you won’t be able to tell that any flooding had ever occurred.

Cleopatra’s Tweed Heads water damage restoration service

Whether you’ve experienced a small plumbing leak or major flood damage from a storm n Tweed Heads, the experts at Cleopatra are on hand to provide a fast, efficient service to return your home to its pre-flood condition.

Contact us online for a quote, or give us a call on 1300 253 672 to discuss your flood restoration in more detail.